Professional Skills:
A+, Net+, MCSE, and MCSA Certifications are required
2-3 years experience with strong working knowledge of Windows Server 2000, 2003, Vista, XP, Win98 & ME.
Troubleshoot hardware and software problems with Windows, Mac, and Linux workstations and servers
Desired skills:
• Networking skills: Configuring Linksys/Netgear Routers, Configuring Cisco Routers, Editing Hosts Files, Configuring managed switches, Updating DNS records and zone files, Troubleshooting network problems (TCP/IP), Using IPCONFIG to diagnose problems, and Using IPCONFIG to diagnose problems.
• Firewall skills: Configuring Sonicwall Firewalls, Configuring Netscreen Firewalls, Configuring Linksys/Netgear Firewalls, Configuring Cisco PIX Firewalls, and Configuring Windows Firewall.
• E-mail server skills: Microsoft Exchange 5.5, Microsoft Exchange 2000, Microsoft Exchange 2003 and 2007, Sendmail, Mac OSX E-mail Server.
• Server skills: Windows NT Server, Windows 2000 Server, Windows 2003 Server, Windows 2003 Small Business Server, Mac OSX Server, and Redhat Enterprise Server.
• Mobile phone skills: Treo setup, sync, and e-mail, Blackberry setup, sync and e-mail, Windows Mobile Devices, Blackberry Enterprise setup and troubleshooting, Goodlink Server setup and troubleshooting, Microsoft ActiveSync setup and troubleshooting, and iPhone setup and troubleshooting.
• Programming skills: Batch Files, Perl, and Unix Shell.
• Database skills: Microsoft Access, Microsoft SQL, MySQL, and Filemaker Pro.
• Backup software skills: Veritas Backup Exec, Windows NT Backup, Retrospect, Exmerge, Rsync, and Robocopy.
• Accounting software skills: Quickbooks, Peachtree, Clients&Profits, and MYOB.
• Macintosh skills: OSX - Setup and troubleshooting, Setting up printers, Connecting to Windows Printers, Connecting to Windows Shares, Samba Setup, Remote Desktop, and Installing Certificates.
• E-mail skills: Outlook - Setup pop/imap, Outlook - Setup Exchange, Outlook - Setup RPC over HTTP, Importing/Exporting PST files, Sharing Calendars and Contacts, Using Public Folders, Configuring Delegates, and Configuring Contacts and forwarding; Entourage - Setup pop/imap, Entourage - Setup Exchange
• Windows services: Internet Information Services (IIS), DHCP Server, Sharepoint, DNS, WINS, Certificates, RPC over HTTP, and Routing and Remote Access