Butlerian Jihad was new to me as well. Thanks, Gorn.
Please bear with me. One of my recurring flaws is to take a comment intended in jest and run with it as if it were serious. Here goes.
I think the case in point is not so much a problem with thinking machines as with automated bureaucrats. The policy to hibernate after a certain time with no activity is an unthinking one, and one with a certain upside. In this case, it has a certain downside, and it's reasonable to infer that the person who chose the hibernate policy at the client's site (or more likely accepted the default policy) wasn't thinking about the unintended consequnces for Trexx. So it's a human being who didn't think that's at fault here, rather than a machine that did think.
A couple of cases of thinking machines come to mind. The first is from the movie 2001: A Space Odyssey Hal screws up a couple of times, and the astronauts begin conspiring against him. With good reason. They consider shutting him down, an appropriate step with regard to a malfunctioning machine. Unfortunately, HAL has been programmed to mimick human responses, and responds to the conspiracy against him with a very human paranoid and antisocial response. The downside of machines that act like human beings is that they act like human beings.
The other case in next response.