Author Topic: The state of the IT consulting industry  (Read 344 times)

Peter Gibbons

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The state of the IT consulting industry
« on: September 02, 2010, 07:27:39 am »
Let's forget our place in it for a moment.

All those years I have seen consulting companies change their names multiple times, bigger ones buy smaller ones, new ones constantly appear out of the woodwork ...

It looks to me that the barriers of entry are low and there is still a lot of money to be made. OTOH the competition is tough and is difficult to stay in business.

While in other industries companies take years to establish their name and brand - IT consulting companies constantly change names and 'reinvent' themselves.

Why is that?

TRexx

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Re: The state of the IT consulting industry
« Reply #1 on: September 02, 2010, 08:42:43 am »
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While in other industries companies take years to establish their name and brand - IT consulting companies constantly change names and 'reinvent' themselves.

Why is that?

Most consulting companies are partnerships -- 2 or 3 guys got together to sell their services to some huge company - often one where they were employees.  After they build the company up, usually one of two thing happen: They are bought out by a customer/competitor or one of the partners leaves to take a senior position with a customer.

The remaining partners reorg as a new company, often including someone from their biggest customer. 

Rinse. Repeat.

Richardk

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Re: The state of the IT consulting industry
« Reply #2 on: September 02, 2010, 09:21:12 am »
Reasons I've seen include re-branding, getting rid of a clumsy 'beginner' company name, change in focus, a purchase or new partner or maybe even running away from a bad reputation?

And in the rebirth, some companies maintain their 'history' while I've seen a small number totally reinvent themselves when they switched directions / technology and the "old company" no longer exists. If you dig it looks odd since the company has been around for 10 or 15 years but only has an 8 month history on their about us page or list of projects.


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Re: The state of the IT consulting industry
« Reply #3 on: September 02, 2010, 11:35:12 am »
While in other industries companies take years to establish their name and brand - IT consulting companies constantly change names and 'reinvent' themselves.

Why is that?

Because consulting companies and consultants in general create no lasting value, brand loyalty, equity in terms of lasting business goodwill, or create anything resembling a talent pool that anyone else would find of value.

Consultants do one of two things: 1) provision bodies, and/or 2) provide promise of a relief from pain. Prospects and clients look at the current image and standing of the consultant, not the depth, the history, the accomplishments, etc.

Consulting success is 99% facade. Easy come easy go. I've NEVER ever been able to trade on how good or effective I was as a consultant. In every situation that resulted in an offer bar none, I have been hired because the client saw a bright, shiny thing and I was the chrome to help make it shiny.
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Peter Gibbons

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Re: The state of the IT consulting industry
« Reply #4 on: September 02, 2010, 11:44:48 am »
Why is then Anderson Consulting ... I mean Accenture still in business?

This means the clients never learn? Or there is a new sucker born every minute?

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Re: The state of the IT consulting industry
« Reply #5 on: September 02, 2010, 11:48:33 am »
Why is then Anderson Consulting ... I mean Accenture still in business?

This means the clients never learn? Or there is a new succer born every minute?

Isn't that what I just said, more or less?

Tata, Accenture et al should be proof of what I am saying far more than any rhetoric I could possibly provide. Size matters, mainly. Clients want social proof that the consultant they hire will make them look good.

Clients never learn. There is a new sucker born every minute, at least. The quality of the product and the value provided by a consultant DOES NOT MATTER.
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TRexx

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Re: The state of the IT consulting industry
« Reply #6 on: September 02, 2010, 12:02:27 pm »
Why is then Anderson Consulting ... I mean Accenture still in business?

This means the clients never learn? Or there is a new succer born every minute?

Consulting, especially at that level, is largely about personal relationships.  Your old frat brother is now a partner at Some Big Consulting company so you throw him some business. He then invites you and some of your coworkers to play golf, or catch a game in his company's Luxury Suite at Yankee Stadium, where he convinces them that he, and only he can solve all their problems -- even the ones they didn't know they had. And then when you get passed over for that big promotion, your buddy is there with a job at his company, so you can now contact all your buddies and take them to Yankee games. 

I've seen arrangements like that go on for decades.

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Re: The state of the IT consulting industry
« Reply #7 on: September 02, 2010, 12:05:00 pm »
Consulting, especially at that level, is largely about personal relationships. 
...
I've seen arrangements like that go on for decades.

That's what I meant. Most consulting is social.

If it's not social, it's about cheap bodies.

It's either social or it's cheap bodies. Nothing else. Not about quality, or expertise, or talent, or knowledge.
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Richardk

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Re: The state of the IT consulting industry
« Reply #8 on: September 02, 2010, 12:06:07 pm »
Size is a huge factor.

As much as I hate brokers, there are a LOT of clients that I can't approach without them.

And clients don't get it. One wanted to "shop around" and was surprised that the same candidates were showing up for interviews from different agencies even when they were out of state. It was a low ball job, so only "locals" could fill it. There wasn't enough money to bring someone in.

At another client, the company representative that handled all the contractors was totally in the dark about the relationships between consultants, brokers and clients even though this was her job for years. After 'enlightening' her, she decided it was time to move on.

Richardk

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Re: The state of the IT consulting industry
« Reply #9 on: September 02, 2010, 12:12:54 pm »
It's either social or it's cheap bodies. Nothing else. Not about quality, or expertise, or talent, or knowledge.

That's exactly the situation. That is what gets you in.

The "who" does the work is all in material. When you're a commodity, the worker doesn't matter.

That's why salesmen and their networks are so coveted. Your expertise won't make the sale but rather it's who you know.

Peter Gibbons

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Re: The state of the IT consulting industry
« Reply #10 on: September 02, 2010, 04:42:46 pm »
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It's either social or it's cheap bodies. Nothing else. Not about quality, or expertise, or talent, or knowledge.

Let's assume that this statement 100% correctly summarizes this tread.

Why would any software developer chose ( for the long term ) consulting over creating a software for sale or SaaS venture?

Let's try to look at this objectively from third person point of view.

PhilFromNY

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Re: The state of the IT consulting industry
« Reply #11 on: September 02, 2010, 04:45:33 pm »
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It's either social or it's cheap bodies. Nothing else. Not about quality, or expertise, or talent, or knowledge.

Let's assume that this statement 100% correctly summarizes this tread.

Why would any software developer chose ( for the long term ) consulting over creating a software for sale or SaaS venture?

Let's try to look at this objectively from third person point of view.

Because they have a family to support.

Peter Gibbons

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Re: The state of the IT consulting industry
« Reply #12 on: September 02, 2010, 05:04:00 pm »
So the bottom line is:

The system sucks but is still easier to make a living working within the system.

Makes sense.

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Geez
« Reply #13 on: September 02, 2010, 05:11:31 pm »
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TechTalk

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Re: The state of the IT consulting industry
« Reply #14 on: September 03, 2010, 06:11:24 am »
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While in other industries companies take years to establish their name and brand - IT consulting companies constantly change names and 'reinvent' themselves.

Looks like RichardK covered all the bases with his answer in Reply #2.

Quote
It looks to me that the barriers of entry are low and there is still a lot of money to be made.

I disagree.

Quote
TRexx wrote: Most consulting companies are partnerships -- 2 or 3 guys got together to sell their services to some huge company - often one where they were employees....

The norm in the mainframe days was just as TRexx said.  That is 2-3 guys start a firm.  They hire several senior guys and give them job titles of Senior Consultant or Systems Analyst.  These guys were system builders and often were required to be salesman for the company.  When business picked up the company would hire additional employees to do the actual grunt work (project managers and coders).  The owners of the firm could be salesman, techies, or both.  Back then the goal was to only do new project work whenever possible because of the high margins.  When times got rough these companies either folded or they pimped out their grunt workers to stay in business.  These firms didn't go into business with the intention of getting bought out.  As TRexx alluded to if they did get bought out it was usually because some competitor from another part of the country was interested in gaining traction within the city or region that they did business in.

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Peter Gibbons wrote: Why is then Anderson Consulting ... I mean Accenture still in business?
TRexx wrote: Consulting, especially at that level, is largely about personal relationships.

Bingo!  The largest consulting firms get the huge contracts because well who else is there that can do or say they can do the huge jobs?  The top managers at these consulting firms typically are in bed with their corporate clients at the executive and board levels.  Y2K and the 2001 recession allowed the Indian firms to get their foot in the door.  These firms were able to quickly expand their operations because they offered much lower rates than the established "Big Boys".  Once the Indian firms started gaining market share then companies, such as, IBM and Accenture began laying off large numbers of their American born workforce (i.e. the technical employees).

Quote
Why would any software developer chose ( for the long term ) consulting over creating a software for sale or SaaS venture?

Well, I believe you are talking about recent college grads because most FTE working at large corporations really had no other choice but to work for their new corporate master when they got laid off from their job.

Recent college grads deciding to start their own business is a new phenomenon.

It was during the recession in the early 1990s when large corporations started laying off their IT employees and outsourcing the work to the large consulting firms.  When many of the large corporations are no longer hiring entry-level technical workers where are new grads looking to do technical type of work going to find a job?  The answer is that many of them got hired by the consulting firms.  The problem that recent college grads have run into is that nowadays not even the consulting firms will hire them because they are American.  The consulting firms still hire a lot of technical talent but mostly from third world countries.  In the USA, they mostly recruit MBA type of grads from the top schools.


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